HDI, USA hold two certification courses scheduled for 22nd to 26th June, 2009 in Bangalore. HDI announced these courses in partnership with QAI, These courses were for the benefit of the Support industry in India.

For most customers, their experience with support services can often be the deciding factor in choosing one company over another. Like all over the world, these certifications, which will now be available in India, train the associates involved with support centers to increase productivity, drive consistent service delivery and thereby increasing customer satisfaction.

HDI Certification is based on internationally recognized open standards developed by a committee of worldwide industry leaders, help desk and support center experts, consultants, and practitioners for the benefit of the support industry. The courses in Bangalore will be conducted by an HDI trainer from Canada.

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BitDefender announced expanded capabilities in their Business Solutions portfolio. Through the use of WMI Scripts and user control functions, BitDefender’s Business Solutions provide emerging and growing businesses with a robust, easy-to-use line of business security solutions with enhanced management capabilities to centrally control the activity of users within the company, helping to keep their networks safe.

Designed with the needs of growing and emerging companies in mind, BitDefender’s Business Solutions enhance business productivity and reduces management and malware-related costs by enabling centralized administration, protection and control of workstations, servers and traffic inside companies’ networks.

Enhancements in BitDefender’s Business Solutions include expanded capabilities in BitDefender Client Security, which offers increased network visibility, rapid problem detection, and low network/resource impact and BitDefender Security for Exchange and BitDefender Security for Mail Servers (Windows SMTP + UNIX), which offer comprehensive e-mail protection against malware and increased usability

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MicroWorld announced that MicroWorld products and updates are now available through some of the fastest servers in the world. MicroWorld has switched both its servers; update as well as download servers to Servers with Edge platform. MicroWorld’s product and updates availability has increased to 40000 servers worldwide, enabling its download speed faster than before. MicroWorld is also offering its website visitors an optional light weight download manager for all downloads from their website.

These servers can detect user locations, connection speeds, browser types and other types of information for each and every content request, helping determine the most suitable server to deliver the content with the best routes and react quickly to sudden Internet outages and failures, so that user requests are always directed along the optimal route.

Mr. Govind Rammurthy, CEO & Managing Director of MicroWorld, said “MicroWorld has always been keen in offering the best services to its customers. We are glad to have Edge servers as a part of our security products enabling faster updates for our customers.”

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Aruba Networks announced a series of seminars throughout the Asia Pacific region to introduce its new Virtual Branch Network (VBN) solution. The VBN solution transparently and securely connects remote users with enterprise applications and resources, greatly simplifying the management of branch offices, clinics, home offices, and teleworkers while significantly lowering networking costs. The solution is also designed for rapidly-deploying business continuity services associated with disaster and pandemic recovery. The seminar series will introduce Aruba's new VBN software for data center-based Aruba Controllers, three new families of wired and wireless Remote Access Points (RAPs) and Branch Office Controllers (BOCs), and four VBN deployment scenarios: instant branch office, virtual call center, virtual workforce, and business continuity.

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Comodo makes the use and management of secure email easy. Unless email is encrypted, anyone with access can read, and potentially change, its content or impersonate the true author. Encrypted email is generally exchanged after the recipients first share their digital certificates, each of which contains a public key. This allows encrypted content to be created and then read only by the certificate owner. The message decryption process uses a "private key" that only the intended recipient holds.

If an entire organization regularly sends encrypted email, hundreds or thousands of secure email certificates, one for each employee or email address, may be required. To simplify the management of this complex task, Comodo's Certificate Manager can be used to deploy and administer all types of digital certificates used by an organization. Comodo's secure and accredited PKI systems and Certificate Manager help thousands of organizations to simplify their digital certificate administration and needs.

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SonicWALL announced its Next Generation Managed Service Provider (MSP) initiative to provide the partner community with new revenue opportunities offering the flexibility that meets the needs of today's business world. As the current economy continues to prove difficult to navigate, SonicWALL's new program provides the predictability and flexibility partners need in order to respond to customer requirements. The program, which is reinforced by the company's strong product portfolio, will help partners identify and act upon new growth opportunities by establishing themselves as MSPs as this sector continues to grow.

SonicWALL's Next Generation Managed Service Provider program is being rolled out in a four phases to both SonicWALL and non-SonicWALL partners. The second stage announced recently, builds on the initial step that was centered on creating a strong, award-winning product portfolio that facilitates the creation of MSPs. Today SonicWALL rolls out the next step which includes a series of educational programs comprised of webinars, whitepapers and other training materials to partners highlighting the ease of becoming a MSP, in addition to providing the insight and knowledge necessary to do so successfully.

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  Facebook attacks are rife again, with cybercriminals looking to lure trusting Facebook users to fake sites, via phishing emails, and obtain personal login data for their own financial gain.  Since the beginning of May, Symantec has observed a new wave of phishing attacks on Facebook users and it seems these attacks are set to continue with a current method of attack that targets a victim’s Facebook account having been observed by Symantec this week.

Phishing attackers send a message to a victim’s Facebook ‘inbox’, as well as an email notification with the subject ‘Hello’ or ‘Hi’.  The email appears to have come from the victim’s friend and includes text asking the user to visit a malicious and fake Facebook login page, where the attacker will then steal the user’s login credentials to launch future attacks. 

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Creative people are finding methods to both save money and reduce their electrical output by reducing the energy they consume. Comodo is proud to announce another way to do just that: Comodo's Green PC. Green PC is part of Comodo's LivePCSupport, a service providing PC users with 24/7, remote-access technical help from trained Comodo experts. After initiating a free trial of LivePCSupport, featuring 30 days of on-call Comodo technical expertise, users simply have to inform the Comodo expert via chat box that they would like their computers optimized as Green PCs. After establishing a remote connection, the Comodo expert will go through the system settings one by one, configuring each to ensure that the PC is not wasting electricity and money.

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Kaspersky Lab announced the beta-version release of Kaspersky Anti-Virus for Linux File Server 6.0. Kaspersky Anti-Virus for Linux File Server 6.0 is a solution offering antivirus protection to the vast majority of Linux file servers. It supersedes two earlier products - Kaspersky Anti-Virus for Linux File Server 5.7 and Kaspersky Anti-Virus for Samba Server 5.5, combining their functionalities with a number of new capabilities.

The architecture of Kaspersky Anti-Virus for Linux File Server 6.0 provides multilayered protection for file systems in Linux/heterogeneous networks, functioning simultaneously on the entire file system level and on the Samba server level. Kaspersky Web Management Console, the new web-based interface, provides full-scale management capabilities available from any computer via a web browser. The final release of the product will support all centralized management services via Kaspersky Administration Kit.

Kaspersky Anti-Virus for Linux File Server 6.0 supports all modern 32-bit and 64-bit distributions of Linux-family operating systems, including Red Hat, Fedora, SUSE, openSUSE, Debian GNU, and Ubuntu. Another improvement on the previous product versions is the added support of Novell Open Enterprise Server 2 and Novell NSS, making it easier for Novell NetWare users to migrate to the new operating system.

Kaspersky Lab invites you to participate in beta testing of Kaspersky Anti-Virus for Linux File Server 6.0. The beta version of the product is available at http://www.kaspersky.com/beta.

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Check Point Software Technologies Ltd. announced that users of Check Point Endpoint Security are protected against Nine Ball, a multi-layered Web browser attack targeting legitimate Web sites to redirect users to malicious sites owned by the attacker. Check Point Endpoint Security antivirus capabilities protect enterprise desktops and laptops against the malicious programs downloaded through the Nine Ball exploit, preventing the attacker from gaining access to proprietary data. The antivirus feature removes the malicious programs currently delivered through Nine Ball.

The Nine Ball attack first works by infecting a legitimate Web site, and then redirects the visiting victim to a malicious site owned by the attacker. The compromised Website, loaded with malware, checks for vulnerabilities in the browser, Microsoft Data Access Components (MDAC), AOL Super Buddy, Adobe or QuickTime software on the user’s desktop, making the victim susceptible to a drive-by-download attempt. If successful, the attack will download a Trojan with a keylogger component used to log keystrokes. Anything the victim types could be monitored and used to commit data theft, such as stealing customer data, corporate credit card numbers or passwords.

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Sparked by industry consolidation and increased interest in CA’s Security Management solutions, CA has created a program to migrate Sun Microsystems customers to CA Identity and Access Management (IAM) products.

“CA SPF 100” allows Sun customers to trade their Sun product licenses for equivalent licenses of CA Identity Manager, CA Role & Compliance Manager or CA SiteMinder—essentially a 100 percent discount on the license fee. This program, which runs until March 31, 2010, also applies to Oracle customers2 who are interested in switching to CA IAM solutions.  Under this program, customers of the Sun and Oracle products shall receive CA licenses for the same number of authorized users of the Sun or Oracle products as of the date of the CA product migration license transaction.  The only cost to the customer will be the charge of standard annual maintenance for the new CA products to ensure support going forward.

Customers taking advantage of this offer can also benefit from CA’s optional Rapid Implementation service offerings to help accelerate the migration to CA’s solutions. These services are designed to help customers who purchase them see value from their security investment in as little as 60 to 90 days, and they include CA training from CA Education to help customers quickly take advantage of all the products’ capabilities.

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Symantec Corp unveiled Norton Internet Security 2010 and Norton AntiVirus 2010 betas, which feature new reputation-based security technologies that tackle undiscovered malware and today’s toughest threats head-on.  The upcoming versions of Norton products mark a significant shift in the way the global leader in security software will protect computer users from cyber crime. This new protection model, codenamed “Quorum” will be introduced to the mass market for the first time with the official product launch expected in fall 2009.

Similar to the auto industry recognizing the need for a significant shift to more fuel efficient vehicles, Symantec believes the security industry demands a similar “rethinking” of the traditional approach. With the 2010 Norton products, Symantec will introduce “Quorum”, the codename for a  new protection system based not only on the traditional “fuel” of malware signatures but also on the new “fuel” of reputation with an intelligent control system using each when necessary.

The new protection model of Norton 2010 additionally extends to both AntiSpam and Parental Controls.  AntiSpam features a new engine from Symantec Brightmail to bring enterprise-class protection to consumer inboxes. The new AntiSpam feature offers dramatic effectiveness improvements with no time-consuming “training”, working from time-tested heuristics and cloud-based signatures.  
These beta products are available for free public download now at:

Norton Internet Security 2010 beta: www.norton.com/nis2010beta
Norton AntiVirus 2010 beta: www.norton.com/nav2010beta

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McAfee outlined details of its network security strategy, providing enterprises with unmatched network security protection and dramatically lower operational costs. The strategy integrates McAfee’s complete network security suite, including network firewalls, intrusion prevention systems, Web and e-mail gateway security and network data loss prevention, with McAfee ePolicy Orchestrator (ePO), McAfee’s centralized security management console. The products are backed by McAfee’s industry-leading global threat intelligence, powered by McAfee Avert Labs.

First, McAfee’s approach to securing the network is based on the completeness of vision and breadth of functionality, which distinguishes McAfee’s network portfolio from competitors. McAfee’s approach is to offer the best threat detection and prevention across all protocols and products, tighter product integration, and increased management.

Second, by integrating with McAfee ePO software and global threat intelligence, McAfee Network Security products provide increased visibility into both external and internal threats and vulnerabilities, protecting networks more efficiently and reducing both acquisition and operational costs. With McAfee’s new network offerings, the company delivers confidence in protection through a market leading network product suite, interlocked with system security, protected by global intelligence and constructed for the future.

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FaceTime Communications announced that its Unified Security Gateway version 2.2 (USG 2.2) now supports VMWare to enable virtual server deployment. Deploying USG 2.2 on a virtual server provides a higher return on investment for existing virtual environments, eliminates the time and cost associated with on-site equipment installation and further reduces the environmental footprint of the IT infrastructure.

FaceTime's Unified Security Gateway (USG) is a secure Web gateway purpose-built for the new Internet to provide a single point of control for preventing malware, controlling Web 2.0 applications and managing information leakage in corporate networks. The new USG gives IT managers visibility and control for over 2,100 Web 2.0 and real-time applications in use by employees.

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IT security and control firm Sophos is advising computer users to be wary of shortened URLs and to consider running a plug-in that will expand links before clicking on them. The warning follows news that Cligs, recently ranked as the fourth most popular URL shortening service on Twitter, has been hacked and on Sunday was redirecting millions of cli.gs links to a story about Twitter hashtags by blogger Kevin Sablan of the Orange County Register.

Sophos experts note that URL shortening services like TinyURL, bit.ly and is.gd have increasingly become part of many computer users' everyday lives with the surge in popularity of micro-blogging websites like Twitter. Sablan noticed the unexpected rise in traffic on Monday morning and has subsequently blogged about the experience of having 2.2 million links temporarily pointing to his blog post. A statement on the Cligs website suggests that a security vulnerability in its edit functionality allowed a malicious hacker to change the destination of millions of shortened URLs. The company also admitted that it hasn't been getting daily backups since early May.

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