ESET develops antivirus software and security solutions that deliver instant comprehensive protection against evolving computer security threats. Sold worldwide in more than 160 countries, ESET’s elegant, proven security solutions provide simple yet unparalleled threat protection and offer customer peace of mind with the minimum amount of effort. ESET has strenghtning its presence in India. ESS Software Distribution & Consulting (P) Ltd. is a local distribution company incorporated in Delhi with very simple vertical structure.

“Since Indian companies are increasingly competing in the world market, they find a need to adhere to global best practices in their respective fields. Hence, we feel that the time is right for us to bring our global customer insights to the Indian market,” says Mr. Parvinder Walia Channel Manager Marketing Operations,

Looking at fast-growing computer connectivity in India, ESET has established channel sales in the country. Eset’s Channel Partners like Microzone, IT Solutions India, Dcare Technologies, Softcell Technologies, Technosphere Solutions, and Twenty Two by Seven Solutions have helped to achieve the reach among its prestigious customers. ESET has grown at an impressive rate of 667.4 percent, ranking eighth among the top security companies and 11 in the top 50 businesses worldwide.

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IBM and the Indian School of Business (ISB) announced today that they have established a research ‘Collaboratory’ at the ISB campus for furthering research in service science. IBM and ISB have been working closely on service science research for the last few years. This Collaboratory marks the beginning of a new phase of an expanded relationship between the two organisations. An IBM Collaboratory is a laboratory where IBM researchers co-locate with a university, government, or commercial partner to share skills, assets, and resources to achieve a common research goal.

Speaking on the need for this Collaboratory, Dr Guruduth Banavar, Director, IBM Research—India, said, “Innovation is needed to address the world’s greatest challenges and opportunities; and the responsibility must be shared among industry, government and academia. Meeting market demands for higher service quality and innovation while increasing the efficiency of service delivery requires deep insight into advances in information technology and management sciences. This Collaboratory will expand our expertise in these areas to further differentiate IBM’s services offerings in the global marketplace.”

The newly established Collaboratory for service science will initially have a team of 10 full-time researchers, five each from ISB and IBM Research—India. The team will focus on developing foundational techniques in service science, including the modeling, measurement, and optimization of “service systems”.

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Cyberstar Infocom has announced that it has tied up with WatchGuard Technologies, a global leader in extensible network security and connectivity solutions. Cyberstar will be the official distributor and reseller for WatchGuard Technologies and strategy is to promote through Valued Added Resellers [VAR], system integrators and WatchGuard secure partners [WSP]. Cyberstar will target the prospective customers on a pan India basis, especially SMB sector.

Sunil Sapra, Country Director—India & SAARC, WatchGuard Technologies Inc said, “We see a huge potential for us in Indian market which persuaded us to partner with Cyberstar. We believe that Cyberstar will help us grow our revenue and accelerate profitability in due course”.

“We are happy to be part of WatchGuard Technologies and this would enhance our reach in the enterprise segment”, said Raj Rathi, the Founder and Managing Director of Cyberstar Infocom (P) Ltd.

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Microsoft India and Tata Consultancy Services (TCS)—a leading IT services, consulting, business solutions and outsourcing firm today announced a strategic alliance between the two companies to launch Microsoft-TCS virtualization Center of Excellence (CoE) in Chennai. Designed to help customers experience the right approach to applying and managing virtualization across IT architectural layers (namely server, machine, application and desktop) in their business environments - the CoE will leverage best of breed Microsoft technologies (such as Windows Server 2008 Hyper-V and System Center Virtual Machine Manager 2008) to showcase virtualization scenarios to customers. The Microsoft-TCS virtualization CoE is a joint initiative by the companies to accelerate the adoption of virtualization technology in India.

"Virtualization is one of the most disruptive technologies in the world today. Though there is adequate knowledge on the benefits of virtualization—only 5% of the world's servers are virtualized today! There is a clear gap between awareness and adoption of this technology - which has emerged from the lack of guidance among customers around actual implementation of this technology and their inability to demystify the conceptual transition from physical to virtual environments. Through our partnership with TCS to launch the virtualization CoE, we will address this crucial market need and help customers land the benefits of virtualization technology in accordance with their business requirements", said Rajan Anandan (Managing Director, Microsoft India).

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SonicWALL announced the opening of the EMEA technical support centre in a move to strengthen its relationships with key SMB and enterprise customers. The new Chertsey support centre expands on SonicWALL's global investment to transition all technical support services to an in-house function.

Building on the world class support centres in Bangalore, India and Tempe, Arizona the Chertsey office is designed to accelerate growth in SonicWALL's SMB and enterprise-class product lines and drive ongoing improvements in customer service levels.

Previously technical support for SonicWALL EMEA customers had been provided by a third party organisation on a 9am to 5pm Monday—Friday basis. SonicWALL customers will now be able to benefit from the expanded product knowledge delivered by highly skilled SonicWALL employees via the new 24/7 technical support telephone service.

"The new technical support centre for the EMEA region confirms our commitment to our customers and partners," said Keith Bird, SonicWALL's Vice President & Managing Director Europe, Middle East and Africa. "Moving technical support in-house means we can respond to customers much more efficiently and much more effectively than offering such service through a third-party."

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Alcatel-Lucent announced the appointment of Subhash Bana as Vice President R&D reporting to Vivek Mohan, managing director Alcatel-Lucent India. In his new role, Subhash will be responsible for driving excellence in engineering performance across the carrier and applications software activities, including best-in-class R&D service delivery, quality and innovation enhancing support to the Indian customers. He will also liaise with the business divisions to develop and execute products & solutions for emerging markets.

“I'm confident that under Subhash’s drive, R&D will play a key role in consolidating Alcatel-Lucent’s leadership position in India. His research experience and knowledge of the industry will be a significant asset to the company” said Vivek Mohan, managing director of Alcatel-Lucent India. Subhash comes with over 24 years of experience in the defense, telecom, media & entertainment markets. Prior to his appointment, he was vice president of Thomson’s operations in India & Sri Lanka.

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On the occasion of 20th anniversary, ZyXEL India launches an aggressive strategy to focus on the retail business. As a part of its strategy, the company has resorted to regional distribution (RD) system and launches a multi-city training programme covering multiple cities to empower the channel partners.
Aligning the strategy, ZyXEL has appointed USHA Infotech as the regional distributor for the territory of Delhi, Uttar Pradesh and Haryana and Ransys Bios has been appointed for Tamilnadu. The company is also scouting for more RDs to cater to other territories.

As far as empowerment is concerned, ZyXEL has decided to conduct training programmes for the channel. Christened as ZyCAMP, the company will cover two cities every month to train the local channel partners. In the first phase, the 1st training program will be rolled out in Kolkata on 28th August and the second one will be conducted on 5th September in New Delhi. Further, the company will take this initiative to the cities like Mumbai, Chennai, Bangalore and Hyderabad.

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As a part of its efforts to help customers reduce their exposure to risk through non-genuine software, Microsoft India Pvt. Ltd today launched the Office Genuine Advantage (OGA) program. Starting today, customers can volunteer to participate in this online program by accepting an automatic notification. Customers can then validate their Microsoft Office software, and make instant purchase of genuine Office through online purchase program www.buyoriginalms.com or from a local authorized Microsoft reseller. "A recent survey by KPMG reveals that 39 percent Indian organizations reported security slip-ups of non-genuine software detection in their IT environment. By participating in the OGA program, customers can now reduce this risk, and be confident that their software is authentic and derive the maximum value from their investments," said Tarun Malik, Director—Product Marketing & Strategy at Microsoft Corporation India.

Software piracy is a worldwide problem that affects Microsoft, customers, partners, and local economies. Counterfeit software is increasingly becoming a vehicle for the distribution of viruses and malware that can target unsuspecting users, potentially exposing them to identity theft and corruption or loss of personal or business data.

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Narus, the global leader in real-time traffic intelligence for the protection and management of large IP networks, has continued its strong momentum in India this year. An expanded office with new hires, new partnerships, customer implementations and the INFOCOM CMAI National Telecom Award have already characterized 2009 as a banner year for Narus in India. With two quarters left in the year and the company moving full-steam ahead, Narus is poised to continue its 200 percent plus revenue growth well into 2010.

Narus’ India operation has seen a 50 percent increase in staff, and the company plans another 30 percent increase in headcount in the coming year to keep up with its growing backlog of business in this region. With an eye cast toward 2010, Narus will hold a job fair in Bangalore on September 5 and 6, 2009. Positions available include GUI development engineers, network development engineers, software design engineers, and quality assurance engineers and managers.

In late 2008, Narus announced the opening of its New Delhi office and the appointment of two key members to its Indian executive team. Avinash Agrawal was appointed to lead Narus’ India operation as managing director, and DLN Shastri was appointed vice president of sales and business development. Mr. Agrawal and Mr. Shastri bring a combined 50 years of experience to the company. The New Delhi office is Narus’ Asia Pacific regional headquarters, with sales, support and professional services represented.
Yogi Mistry, senior vice president, Narus, said, “Since the opening of our first office in India, Narus has committed to an investment in India by providing jobs in our engineering, support and sales organizations. Narus’ continued growth in the region ensures additional opportunities for our employees to work on cutting-edge technologies with leading partners and luminary customers.”

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TippingPoint announced that Syed Shamshad Ahmed will lead sales initiatives for TippingPoint in India. Shamshad Ahmed will be responsible for growing revenues in the region and establishing partnerships with key channel partners and distributors.

Shamshad Ahmed comes to TippingPoint with 17 years of IT industry experience. He has a successful track record of opening offices for large security companies and growing revenues within two to three years and is known to the channel community in India as a „start up specialist.‟ Prior to TippingPoint, Shamshad Ahmed was regional director for Lumension Security‟s India and SAARC regions. He has also led sales activity in India for Trend Micro, Nokia, Vedika Software and Modi GBC Limited.

“As we expand into other countries throughout the region, we are very excited to have someone with Shamshad Ahmed‟s background and experience join our team,” said Neeti Rodrigues, regional sales director for TippingPoint‟s Middle East, GCC and India regions. “Further, his relationships in the channel will help us build our presence with partners and suppliers in the India region.”

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Cyberoam, a division of Elitecore Technologies announced its breakthrough entry into the emerging security scene in Bangladesh with two key partner appointments—Computer Source Limited was chosen National Distributor and Data Edge, Premier Partner for that country. These joint ventures were made due to recent analyst indications that there is a huge potential demand for UTM security products in Bangladesh, especially from the BFSI and Government verticals.

Computer Source Limited (CSL) is the largest technology distributor of Bangladesh and a leading technology, sales, marketing and logistics company. CSL focuses on bringing state-of-the-art computing technologies to its customers as per the highest international standards. Data Edge, in turn, has a deep rooted domain knowledge in the BFSI sector with highly successful implementation of core banking projects. Accordingly, Cyberoam combines the vast experience of these two major IT vendors to bring its unique offering of identity-based security solutions for targeted end customers.

Commenting on the partnership, Mr. Tushar Sighat, VP—Operations, said “Computer Source Limited and Data Edge are at the forefront of the technology market in Bangladesh for distribution of specialized IT products. Cyberoam being a next-generation security product needed a distribution platform that had the desired amount of skills set and experience required to handle our technology. Both companies are a perfect fit for our business model of unified security, and with their expertise, we would surely be able to reach out to the emerging market in Bangladesh."

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